Melbourne TV Digital Antennas
Effective Date: [10/10/2024]
At Melbourne TV Digital Antennas, we are committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website, www.melbournetvdigitalantennas.com.au, and related services.
- Information We Collect
We may collect personal information directly from you or from your use of our website and services. The types of personal information we collect include:
- Personal Identifiers: Name, address, phone number, email address.
- Service Information: Information related to the services you request, including details about your property and installation needs.
- Payment Information: Details necessary for processing payments, including billing address and payment card details.
- Technical Data: IP address, browser type, and usage data to improve the functionality and performance of our website.
- How We Collect Information
We collect personal information in a variety of ways, including:
- Directly from you: When you fill out forms on our website, request a quote, or contact us for services.
- Through technology: When you visit our website, we may collect data using cookies, web beacons, or other tracking technologies to enhance user experience.
- How We Use Your Information
We use the personal information we collect to:
- Provide and deliver the services you request, including antenna installations, TV wall mounting, CCTV camera installations, and other AV technology services.
- Respond to your inquiries and provide customer support.
- Process payments for services rendered.
- Improve and optimize the functionality of our website.
- Send promotional and marketing communications (if you opt-in).
- Disclosure of Your Information
We may disclose your personal information to:
- Service providers and contractors: To facilitate service delivery, including technicians who perform installations.
- Payment processors: To manage billing and payments.
- Legal authorities: If required by law or in the case of a legal dispute.
We will not sell or rent your personal information to third parties.
- Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Accessing and Correcting Your Information
You have the right to access, update, or correct the personal information we hold about you. If you wish to do so, please contact us using the information below, and we will take reasonable steps to update or correct your personal information as needed.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device to collect information about your browsing activity. You can manage or disable cookies through your browser settings, though this may affect website functionality.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any third-party sites you visit.
- Marketing and Opt-Out
We may send you marketing materials and promotions related to our services if you have opted in. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or contacting us directly.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy periodically.
- Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us at:
Melbourne TV Digital Antennas
Phone: 0482 017 444
Email: info@melbournetvdigitalantennas.com.au
Website: www.melbournetvdigitalantennas.com.au
